Shipping Policy
Last updated: July 11, 2026
At WM Paris, each order is prepared with the utmost care to provide you with a shopping experience that meets our high standards.
1. Preparation Times
Orders are generally prepared within 1 to 2 business days after payment confirmation.
During periods of high activity (collection launches, holidays, promotions), this period may be exceptionally extended.
2. Delivery Times
Delivery times vary depending on the destination country.
As an indication:
- France: 8 to 10 business days
- Europe: 10 to 14 business days
- International: 12 to 18 business days
These times are indicative and may vary depending on the carrier, customs formalities, or events beyond our control.
3. Countries Delivered
WM Paris currently delivers to:
- Metropolitan France
- European Union
- Switzerland
- United Kingdom
- United States
- Canada
The list of available countries may change at any time.
4. Delivery Costs
Delivery costs are calculated automatically when ordering.
Delivery may be free from a certain purchase amount, depending on current offers.
5. Shipping
Orders are entrusted to carriers selected for their reliability.
Depending on the destination, delivery may be provided by different logistics partners.
A tracking number is provided as soon as your order is shipped, when available.
6. Lost or Delayed Packages
In case of unusual delay, we invite you to contact us at:
contact@wmparis.com
If a package is confirmed as lost by the carrier, WM Paris will, depending on the circumstances, proceed with a new shipment or a refund.
Each situation is reviewed individually.
7. Delivery Address
The customer is responsible for the accuracy of the delivery information provided when ordering.
WM Paris cannot be held responsible for consequences related to an incorrect or incomplete address.
Costs associated with a new shipment may be charged.
8. Customs and Taxes
For deliveries outside the European Union, customs duties, import taxes, or other fees may be required by local authorities.
These fees remain the responsibility of the customer when applicable.
9. Contact
For any questions regarding your delivery, you can contact us:
WM Paris
📧 contact@wmparis.com